We’re sorry to hear about your recent experience and truly appreciate you taking the time to share your thoughts. We understand how frustrating it can be when things don’t go smoothly, and your feedback about parking, the pickup process, and product freshness is important to us. We take these concerns seriously and are continually working to improve both our online and in-store experiences so every guest feels comfortable and valued. Thank you for bringing this to our attention — we hope you’ll give us the opportunity to make things right in the future.

We’re truly sorry to hear about your disappointing experience. Your feedback is very important, and we apologize that the service and experience didn’t meet your expectations. We’ll be sure to share your comments with our management team so we can address these issues and improve. Thank you for taking the time to let us know — we value your input and hope to have the opportunity to make things right in the future.