I am a multi war veteran who was injured alot in Iraq and Afghanistan so I am always in alot of pain so I am not the people person but I was seeking a legal cannabus card and he was very knowledgable. This guy that helped me today at this location in Parma, Ohio was very kind and polite even though I was irritated when I called due to the other place not answering their phones. He was respectful and kind to the end. I definitely would reccomend this place to all who need alternative methods of medical needs to go here. Also he might read this so in advance thank you for your courteous help today.