Hello, and thank you for reaching out to us about your visit quite some months ago. Our Northeast Heights location has seen so many positive changes lately regarding staffing & the onboarding of a new crew. If you would like to come and speak to our new manager, Cullen, about this sometime we would love to welcome you back and apologize for that past bad experience you had. We would love to save you the gas down to 4th street and be your neighborhood spot again!