BECAUSE YOU ARE UNABLE TO GO INSIDE: Inside the Sanctuary's office, there are myriads of informational literature/MARKETING materials to assist you in understanding the entire process and what products are available, and what categories they are helpful with. The staff has always been helpful. The doctor is amazing! I do agree with the weed being dry at times. Not sure what they need to change in their process, but the effects of the weed remain the same for me.