We’re really sorry to hear about your frustrating experience, and we appreciate you taking the time to share this feedback. Days with major transitions or high demand can be challenging, but that’s never an excuse for a poor visit at our cannabis dispensary. Your comments are being taken seriously and will be reviewed so we can better support both our staff and our customers. We truly hope you’ll reconsider in the future and give us another opportunity to provide a better shopping experience in Hollister.

We’re sorry to hear you feel things haven’t lived up to expectations lately. We appreciate your honesty. Your feedback about the shift in product offerings — including concerns about the quality of the new lineup — is important to us. We’ll share this with our team to help reconsider our product selection and maintain the higher-quality cannabis options you value. Thank you for being a loyal customer and for voicing your concerns.