Literally the best customer service you'll find in the valley. The moment you walk in the door there is a rep there to assist you not only in the selection of what you have in mind already, but always are sure to keep you up to date on the newest products coming out. They are also VERY knowledgeable when it comes to first time smokers. You can't find the best deals, and their selection isn't massive, but THIS is where you want to go if you want a local touch.