I don't know who the people are in the photo on the website are, but it needs updating. The staff are actually more professional on appearance than this. I have been here 4 times, but the first time it was closed. It was actually one of my best experiences because the security guard, Sam, was so kind to me and had such a sense a humor about it. Since then I have returned to purchase 3 times and have found the pharmacist to be knowledgeable and pleasant. The other office person was not present my second time. Not Sam..he is always there and is very polite and professional. He even remembers who you are, which is quite remarkable! The business itself is immaculate. I feel very safe entering and exiting as well. I highly recommend this.