mamap215
6 Reviews

Crystal Nugs
Arden-Arcade, California3.0 stars
Their communication needs work if they’re delivery service, they should be going to your doorstep because that was actually California law when it comes to cannabis. Additionally, if you have a customer who is disabled, it defeats the purpose of having a delivery. Other than that it was great thank you
Crystal Nugs
Arden-Arcade, CaliforniaThank you for sharing your experience and for letting us know what we could have done better. We’re glad to hear that, aside from the delivery concern, you had a great experience with Crystal Nugs Dispensary in Sacramento. We especially appreciate your feedback regarding communication and accessibility. We understand that cannabis delivery can be particularly important for customers with disabilities or mobility limitations, and clear communication between our customers, dispatch team, and drivers is something we take seriously. Delivery circumstances can vary depending on the location, accessibility, safety, and applicable requirements, but we always want to make the process as convenient and accommodating as reasonably possible. Your comments give us an opportunity to review how these situations are communicated and handled by our team. We appreciate you choosing Crystal Nugs and hope you’ll give our Sacramento cannabis delivery service another opportunity. We’d love the chance to provide you with a smoother experience and hopefully earn those extra two stars next time! 🌿🚗 Thank you again for your business and your feedback. — Crystal Nugs Dispensary in Sacramento 📍 2300 J Street, Sacramento, CA 95816
Official response
1 star
this order they got my order wrong. The last order they shorted me on a gram I sent an email. They never responded. Talk to a gentleman named servant to make sure the email was sent before we even hung up for what I don’t know, but I do know this if you do not make it right either giving me a credit or exchanging the ground because I’m about to smoke it when I’ve waited four days I will be disputing it through my bank saying I did not get what I ordered or my services were not rendered ty
4.0 stars
Express should BE WAY FASTER I AM DISABLED EVEN THOUGH YOU CANT SEE THAT. I get my order, especially when I’ve been working for the day because I can’t stand in line very long. I had four other people walk off the street with me into your establishment and they got help before I did with an express order. So much so I started to show my ass and the lady that I’ve been waiting longer than me got upset after. You need to do better expresses express period.
Alpaca Club Delivery
Rancho Cordova, California1 star
1 star