It was my 1st time since getting my approval so I came in with a lot of questions. Dean M. was very knowledgeable and patient with me answering all my questions and showing me all the options. I had a great experience! It was crowded in the waiting room but the wait was not long at all. The Ft Lauderdale location is clean and everyone was pleasant and attentive. I will be back! Dean M. has a new client for sure!