I love this shop-it’s close to my house and their bud and concentrates are always good. The staff is always friendly. The (huge) downside is their online ordering…both pickup and delivery. When you order pickup, your order will sit for hours without moving or showing acknowledgement. I usually just end up going in and telling them I have an online order and they will just put it together in front of me. What’s the point lol? Delivery is so disappointing. It used to be amazing. They had two female delivery drivers that were always quick and were awesome. It’s so bad now…they have canceled the past six orders I have placed without a call or reason why. Usually, orders will sit for hours prior to canceling. I keep trying and I don’t know why. I’m about to give up on them 😞