logic11803
3 Reviews
1 star
This is being sold as purple cheesecake?
Never received the passion fruit, got something else that isn't shatter.
Humble Root
Lincoln, California1 star
Did not receive the passion fruit, it's a different strain still labeled as a shatter yet it's sugar on wax paper, this shouldn't even be packaged like this.
Humble Root
Sacramento, California2.0 stars
Items listed on the menu may not be what arrives. Would be nice if someone looked at the names of things placed in an order and if the deliveries weren't 5+ hours maybe something could be done but the store is closed.
Humble Root
Sacramento, CaliforniaHello logic11803 - we apologize about your experience and hope that our team was able to rectify the situation. Our team may have provided the wrong item, but we never intentionally provide a product that you did not order. If you haven't, please reach out to our team to ensure that they provide the correct items and compensate for the inconvenience! Hope you allow us to make things right and hope to hear back from you soon 🍍
Official response