So many times I sit in the waiting and listen to clients complain about this or that . I image the complaints far outway compliments but let me put my two cents in. I have had nothing but good experiences at Trulieve. The staff is always courteous. The product is of superior quality. I do understand that the waiting time for orders can be long but I have never been given an estimated time for my order to be ready that was not accurate. My favorite way to shop is online. It's almost no significant wait. The Express service is conveniently fast. I just wanted you to know that your outstanding customer service is noticed and appreciated. Thank you. Linda