I'm sorry you had a bad experience. That being said, we do not swap out flower, you will get what you ask for with us. We have always used black bags, never brown bags with clear front. If you would like to see the buds, we are happy to show them to you. We always offer receipts, almost everyone declines. You are welcome to ask for one if we forgot to offer it. We do not have an ID scanner, we just check them the old fashioned way. Please come back and give us another try, and I wish you luck on your weight loss journey!