lawerita
2 Reviews

Off the Charts - National City
National City, California1 star
I love going to that Dispensary but today was not pleasant. Mars assisted me fir the second time and she always looks like not happy at her job nor to assist pleasantly to her customers. I felt her energy when I asked her if my item had the 30% . She responded with no smile almost upset. We'll there is different discounts with different items . I showed her my cupon and she said oh tgats not it. Then I got my phone and showed her the cupon for my item just a different strain same brand nothing different. She looked at it and said not a word. Surprisingly she is not like that to male customers. Im going to try to avoid going there when she is there. She does not make me feel welcome or assisted .I suggest she takes training on customer service since she is treating with them daily.
The Cake House - Vista
Vista, California1 star
The worst Manager I've encountered
Today I called the store and asked the security guard to make a stock check ,he did and advised me that the item was in stock ! Yay ,I drive over there 15 min later I go in like usual and Stacy was my attendant ,very nice, courteous, professional very friendly. I chose my selection and she asked her manager her names starts with a B . Her manager says "We don't have the bogo in stock anymore. "I heard her say that and I asked Stacy if the stock had ran out in 15 min ? I was going to explain to Stacy when Miss " B " started interrup, stating that there was no discount to offer me . When I didn't ask for any discount what I said to both was that I know there could be any kind of making up to the customer, that's when she said again there was no discounts or free products to offer me ,that point I got in disbelief of how she was speaking to a customer who was just in there to take advantage of your promos. I need one more box to continue this report on how she made me feel like trash
The Cake House - Vista
Vista, CaliforniaWe’re really sorry to hear about this situation and appreciate your feedback. We strive to ensure a better experience, and we will be taking your comments into consideration. Thank you for bringing this to our attention.
Official response