We're sorry to hear about your experience and understand how frustrating it must have been to learn about the payment method after waiting for your order. We appreciate your feedback and will share it with our team as we work to improve communication and the overall customer experience. Thank you for bringing this to our attention.

Hi there! Thank you for the 5-star rating! If there’s something specific you enjoyed, we’d love to hear about it. We appreciate you choosing us and look forward to serving you again soon! — The Reef

We’re sorry to hear your order wasn’t received due to the delivery issue, as we always aim to provide smooth and reliable weed delivery. Sometimes unexpected factors can affect our ability to complete an order, but we understand how frustrating that can be. Please feel free to reach out to our team so we can make this right and help with your next order from our dispensary. We’d love another chance to serve you better with quality cannabis and dependable delivery.