kregs
3 Reviews

Zen Leaf - Prospect Heights
Prospect Heights, Illinois1 star
What a joke of a company
What a joke. Placed an order with their phone order system as the prior day I did an online order and the item I ordered wasn’t as described. So I figure I play it safe and use their live ordering system. I explained to the person that I want to make 100% sure that the item I was wanting is a Live Resin vs a Live Flower. I was put on hold for several minutes while they checked and was told yes we have confirmed this item in stock as described on the website and the location. I placed the ordered to drive 40 minutes to find out it’s NOT the right item again. The “AGM” and the budtender attempted to convince me that they are the same and they are not even remotely the same. No resolution was offered other than it’s a system error. I called the order line back and got the same agent as when I initially called to be told my manager will get back to you if something changes. I wouldn’t go back to a Zen Leaf ever again as I wasted 2 hours the first attempt and the same amount of ti
Zen Leaf Lombard
Lombard, Illinois1 star
Are you kidding
Placed an order for an item online that was confirmed to arrive to find out the items description was wrong and the item is not in stock. I was then told it was the same thing. It’s not the same. There is a large difference between a live resin and live flower. If it was the same the name would be the same. I also inquired about my points and was told I only have a $5 value. Funny when I checked with another location I had $80. This place is a joke and doesn’t even have accurate menus or any product knowledge.