Thank you for sharing this, and I’m really sorry this happened during your birthday trip—we never want anyone visiting to end up without what they need. While we’re glad the team was knowledgeable, selling you a cartridge instead of the disposable vape pen you clearly asked for was our mistake. We hear you, and we will do better next time to ensure our dispensary delivers the smooth, reliable cannabis experience you expect. Thank you for letting us know, and we hope your next visit feels much more like the celebration it should be.