This practice is extremely worthwhile; I recommend them, especially if you are looking for a renewal. There is a second payment of $25 if you need to renew a rec. from a different practice, but it is quick and worth it. The only staff I encountered was a very understanding and helpful woman. She took my info and I was talking to the doctor in no time. I'll certainly be returning for my renewal and any other needs they can help me with! HIGHLY RECOMMEND!