killercuff
3 Reviews
Embarc Riverside - Magnolia
RIVERSIDE, California2.0 stars
Twice I’ve been here now. It’s annoying to shop here because they have a price posted (on some items) but they don’t include the tax. So we’re always having to pay the balance with a debt card and then they have the nerve to charge another $5 I came on grand opening day and I didn’t get the offers they said, then they lied and said they would make it right so today I expected some note on my account that they owe me, of course NOT. And it’s April 20th but “the manager isn’t there to deal with me” I don’t know know why I would return. Stains in Perris has better deals and clear prices with tax included.
Embarc Riverside - Magnolia
RIVERSIDE, CaliforniaWe’re really sorry to hear about your experience and understand how frustrating this must have been. Concerns around pricing transparency, fees, and follow-through are important, and what you described is not the experience we want for our customers. Taxes are set by the state and not included in listed prices, but we hear your feedback regarding clarity. We’re also sorry to hear about the situation with the promotions and lack of follow-up—that’s something we take seriously and will be addressing with our team. We’d appreciate the chance to look into this further and make things right. Please reach out to us at dnance@goembarc.com so we can review your experience in detail. Thank you for bringing this to our attention.
Official response
3.0 stars
If this is the one I did on Valentine’s Day, they rolled up in a van and had a small selection. It was nice, but it was definitely not what I was expecting.
5.0 stars
I own 2 now
I am so happy when I have my little pink friend in my bra lol It doesn’t take more than one puff for me to be a much nicer person to stupid people 😂🙌👍💪 Also makes to gym more enjoyable