Kalikila
44 Reviews
5.0 stars
5.0 stars
1 star
420 Kingdom
420 Kingdom
Bakersfield, California
1 star

Horrible Customer Service All Of Sudden

So I placed my order and Since I was 7 minutes late to respond Because I was in the Restroom they refused to Re-deliver Knowing They had my address to come and knock on the door..When calling the driver back she said she doesn’t get out of her vehicle so how do you have a delivery service and you don’t get out your car what kinda crap is that..Mind you i have spent lots of cash with Kingdom and many of their drivers have came to my front door which is also being recorded by ring so them saying one thing and my camera recording is another thing I know what I know and how many of their drivers have knocked so they can dismiss me with that..I will never again spend a penny with you guys..I will now give my business to 7 POINTS bye bye 420 it’s be nice while it lasted
420 Kingdom
420 Kingdom
Bakersfield, California
I am truly sorry but some drivers just do not feel comfortable getting out of their cars. We value safety. As far as the hiccup in communication I do apologize and would like to offer you $100 to our store on the house. We really are sorry and promise to make it better. Please show this message to the driver and we will honor.
Official response