justdrisk
6 Reviews

Dark Matter - Albuquerque
Albuquerque, New Mexico1 star
Customer service...
I would like to bring to your attention some recent experiences I had during my visits to the store. On my initial visit, I encountered some challenges with the morning staff's customer service. I was taking advantage of the Labor Day sale, which had excellent deals, and found myself $1 short for an additional cartridge I wanted to purchase. When I inquired if I could quickly retrieve the extra dollar from my car, the bud tender expressed visible frustration and mentioned that we would need to process another transaction. Sensing the discomfort, I opted to remove one cartridge from my order instead. Upon returning the following day, I was assisted by another employee who also did not exhibit a welcoming demeanor. After noticing that I had exact change, he seemed somewhat annoyed and rushed me out of the store. I did bring these experiences to the attention of Parker, the General Manager, but I felt that my concerns were not adequately addressed, as I encountered similar issues on consecutive days.
PurLife Dispensary - Montgomery
Albuquerque, New Mexico1 star
customer service is awful
Sierra was the absolute worst. Asked for a manager, and got her. Nothing but belittled and talked down on. When asked for a higher manager, she said good luck and hung up on me
PurLife Dispensary - Montgomery
Albuquerque, New MexicoThank you for taking the time to share your feedback. We deeply apologize for the experience you had while interacting with our team. This is certainly not the level of service we strive to provide, and we regret that your encounter with Sierra left you feeling belittled and dismissed. We take your concerns very seriously, and we will be addressing this situation internally to ensure it doesn’t happen again. Every customer should feel valued and respected, especially when reaching out to us for assistance, and we sincerely apologize that this was not your experience. Your feedback is crucial in helping us improve, and we will be using it to review our training and communication protocols. We would love the opportunity to make things right and regain your trust.
Official response
Urban Wellness - Paradise
Albuquerque, New Mexico1 star
don't do it
super expensive and they buy from another source.
Urban Wellness - San Mateo
Albuquerque, New Mexico1 star
expensive
just trying to make money off of jesus patients. they don't care about patients needs..
Everest Cannabis Co - Far Northeast Heights
Albuquerque, New Mexico1 star
manager is rude.
called to see if they had an item in stock and was replied with, "you can always come in and see what we have instead of calling". Went in and was immediately treated as if I didn't belong there. don't go here.
Everest Cannabis Co - Far Northeast Heights
Albuquerque, New MexicoWe are so sorry to hear about your experience at our Northeast Heights location! It seems to be that since you last left us this review, we have already hired/had a new manager at this location. By all means please feel free to come back in sometime, meet our new NE Heights Manager, Cullen - and hopefully fall back in love with some of our quality flower or Heyday/Hoodoo concentrate lines. Thank you for letting us know about your experience it's the only way we can improve our service for our patients!
Official response
Urban Wellness - San Mateo
Albuquerque, New Mexico1.8 stars
mis weight
i bought moonrocks, the tag says 2.37 grams and i came home and weighed it, it came out to 1.8 gs. don't go there. overly priced and obviously don't know how to weigh