I really don’t get the bad reviews . I don’t usually leave one but I felt I had to defend this place . Omg the knowledge of all the personnel is just amazing ! Everybody is always so friendly too. Yes they do get very busy, come on it’s a tourist town and you probably went during a very busy time. I give them 5 stars hands down . As far as prices you should always follow the sales here just like you should with any store . There are also discounts that you can check on . I have been in there many times as a care taker and not once have I not been greeted with a friendly face. You have to remember too that they educate their customers and this might hold them up a little at times so if you have had a bad experience I recommend you give then a second try!