Bought a 1/2g cart and upon opening found much of the resin had leaked into the rubber cap. Completed the online return form then attempted to return the cart on the next day. Was first told “I need you to put that back in your pocket you can’t bring purchased items in here” then it was explained they will not exchange anything. You must wait 1-3 days to be contacted and a store credit may be provided. Wth? Maybe it’s a state requirement idk but a disastrous policy nonetheless. For the price of Illinois cannabis, waiting 1-3 days is unacceptable. At this rate the Illinois black market will continue to thrive! Preroll strains I bought were great from Hatch btw…