Hello there! We are so sorry you did not have a fulfilling experience during your last visit with us. Although patients do ask budtenders for their opinion, at the end of it all that is all they are providing, an opinion/suggestion so it may not always go along with your preference/liking each time. As far as the freshness of the flower, you may always feel free to ask for the package date listed on the product :) I hope you come back to visit us soon! -Cana