I did not have a great experience working with Hytek Ii would of gave no stars if that as an option. It seemed great at first pay one fee we set it all up you get your card plus pay $50 to the state of PA and you are done. Nope that is not how this works. First appointment was doc in box set up Hippa violations all over the place. Its clear Hytek does not hire people who have medical background knowledge or provider them with basic medical terminology training both in their call centers and those you meet in person. I might know more than the average customer because I work as a healthcare advocate for living, I have a masters in counseling, work as a supervisor in a call center and have marking experience. Your first appointment you are not told until you get there that hytek will charge your medical insurance for things that might not even be covered by your plan and they have no clue if these doctors or the labs are in network with your plan or even where the doctor is sending the labs too. Simple question how are you billing this.. what cpt and diagnostic codes are you billing this under the doctor themself could not even answer. I get the hytek employees with no medical training being clueless when asked that question but a doctor to have no idea? Really! Then we are told don't worry if your health plan doesn't pay we will not charge you, Asked to have that in writing nope we don't provide you with that. Asked to get codes to see if its covered under your plan nope we have no clue. Why are you ordering all this, why can't you tell patients they must bring lab results they had in the last year to the appointment or we will draw you blood and this might not be covered at all by your health plan. Prior to the first appointment and a list of all test they are doing with the cpt and diagnostic codes and the labs they are being sent to with the name of the doctor practice hytek wil bill under so patients can confirm coverage and network status. Genetic testing is rarely covered by health insurances and yet hytek does this why probably because they teamed up with a dna company start up trying to get their name out there and they get a kick back for how many dna test are ordered. I have asked for over 6 months to get that report.. .no one has it one can find it including the doctor who ordered it and hytek never helped to resolved this even though numerous times of being ask to help. The first doctor I had left hytek I saw them once this never was an issue with the state of PA that I saw the doctor once. Hytek you need a new doctor and even though its are mess up that you feel through the cracks and this doctor left us you have to pay all these fees again we wont even as a one time courtesy not charge for our mess upI asked so why do we have to do phone consults 4 x a year.. the state of PA does not require this to show patient doctor established relationship show me this in writing.. hytek and the doctor cant tell me finally the doctor s