We understand your concerns, and profusely apologize that you were left waiting so long! As a new business in the community we are taking calculated steps to improve every transaction during this curbside service due to the ongoing pandemic. Management would love the opportunity to make this right with you, and show that our customers are our number one priority. If you could, please send an email to Muskegon@cloudcannabis.com with your concerns, and someone will reach out to you in hopes of rectifying this situation.