When I made the decision to try medical marijuana I was referred to Delta 9. I emailed to make an appt which was pretty quick and flexible with time! I was emailed and invoice for payment and my appt was confirmed with all the details to prepare so you feel very comfortable. Dr Altvater was amazing! He was so informative and helpful and even worked with me on a plan to help. I have follow up and he has been available with questions. i highly recommend Delta 9!