The staff is very nice and friendly but unfortunately they are falling behind In product quality compared to their competitors. They do have fair prices on pre rolls but not flower. As far as flower selection goes, you have maybe 2 high quality lines a hand full of mediocre stuff and a hand full of low quality stuff but priced mid grade. I still shop there but I went from spending $150+ a wk for almost a year to now maybe $20 It $30 a wk. I so badly want to support them because I'm a BG resident but I get so much more for my money from 2 other shops in vancouver. I tried voicing my thoughts in person a few times but it was obvious one of the employees either wasn't interested or maybe not comfortable hearing my feedback. Im sure they are doing their best to keep up with the market like other shops but I just can't afford to pay $19 MORE for 3.5 grams of the only decent flower they have when other shops carry the same thing for much less and i can get flower of much higher quality for a few bucks more ... Lastly they don't seem to ever get new product . Maybe twice have i seen new product come in for flower but it's all low quality stuff. Its local but it's not great and it's overpriced. I also had a sub par experience when i purchased flower on sale and noticed i got charged regular price when i got home. I went in the next day asking them to refund me the difference but they said the sale ended yet the sign on the counter showed it being good through the end of the month (so 3 more days). I asked About it and he said it ended when they ran out of it???. .. which shouldn't matter as far as my purchase goes. I wish management would do more local market research and see what other shops are doing. The last 2 months i have spent $500+ a month at other shops and less than a fifth of that here. Again, i try to spend money there still but it's getting harder and harder to justify it. I'm surpised at how high their Google rating is but other websites show much lower ratings that i feel are more accurate. I wish the owners would take more time looking into these issues. If they end up revamping their selection and it's closer in comparison to their competitors, i would definitely go back to giving them 100% of my business. My opinion is not based on others opinions, it's completely based on my own experience the last year and finally going to other shops and comparing product. Hopefully BG will see improvements In the near future. The store has great potential for a rock solid customer base of loyal customers if they could improve quality and selection.