Tonight I had my first issue ever when a gram of shatter I purchased was only .60 instead of 1.0. I called and let them know right away. They told me to come in and they would take care of me. I stopped right back in and was helped. They took my "gram" and weighed it to reveal it indeed was short. They apologized and made things right. Though I am not happy with having to return. I am very happy with how they handled it. Thank you once again to the Ralph and the young lady up front for helping me locate a manager. To the manager. Keep doing it up. Thank you for making patients a priority.