jakeweedguy
4 Reviews
New England Reserve
New England Reserve
Old Town, Maine
3.0 stars

Don’t change a good thing!

Peppermint patties have always been perfect and the best edibles in all of Maine until recently now there’s so much peppermint in them it’s hard to choke them down. When something works why change it!
FIRESTORM
FIRESTORM
Bangor, Maine
5.0 stars

These guys rock

The bud is top notch, the edibles are too die for and the customer service is always awesome! I come often (my high points would prove it lol yes there is finally a dispensary besides wellness connection that offers rewards for shopping) and I have never had a bad experience from the smiling faces that greats you, to the budtenders in the store they have ALL been great! Want to know how to tell a good dispensary from a bad look at the 1 star reviews and see how the owners handle the negative comments. The responses from the owner shows they care and will strive to make things better. Now if you want a good laugh check out how Rock Steady responds to negative feedback 😉 Thank you Firestorm for keeping it classy! ps. try Mac for bud and peppermint patties and truffles for edibles 😋
FIRESTORM
FIRESTORM
Bangor, Maine
Thanks so much for the high praise and positive review. Glad you like our edibles I know the team puts their heart and soul into each batch and nothing makes them happier than knowing they are doing a 5 star job! There has been a-lot of comments about other stores in the area on all the stores various weed map reviews. I encourage everyone to speak their mind and say what is in their heart! That being said, we do not condone, engage in or perpetuate any negative comments about other stores, store owners, or store products in the area. I know the owners of a few stores throughout the State, including the one you mentioned, and I have had nothing but positive experiences and have nothing but good things to say about all of them! I am blessed to have met the people I know and it is humbling and exciting to see the breadth and scope of all the products in all the shops!
Official response
1 star

Don't waste your time

this dispensary used to be ok but for months now they will only have bud on Wednesdays then pretty much out the rest of the week. They rush you so you don't have time to checkout thep product unless you want to wait for the customer behind you to move so you can look at whats in front of them. then after being rushed and picking out the product you were able to see. oh and don't try asking any questions because they will ignore you so they can explain the product that another customer is asking the person who is checking them out about. So after asking what flavor the chocolates were 3 times (regardless I am buying them anyway like everything else I told the budtender I would take) I flip the package over because hey if you're not going to answer ill just check it out again because I already told the guy I wanted them and he proceeded to tell me I have to buy them because I touched the box 🙄 no sh*t I have to buy the item I just told you I wanted to buy!?! thanks for the attitude
Rock Steady Remedies
Rock Steady Remedies
Bangor, Maine
Hey buddy so I have no control over the rate people come into the shop and buy flowers. Due to the amount of patients and the demand, some days we run lower on variety until more can be procured the next day. “Sadly” it happens when enough people enjoy the medicine and fair prices. Good flowers go quickly. You can, like everyone else, call and place an order and reserve something. As far as being rushed, in no way is any one ever rushed or treated as you described. I do not believe it. I am proud of the people who serve patients at my store and am reassured daily that the service they provide is on point. I don’t believe my store would have gotten very far if patients were treated in the manner you described. Concerning “having to wait for the customer behind you to move so you can see what’s in front of them,” I believe you are saying you had to wait to look in one particular case till the person who was there before you was done making their selection. Is this wrong? Seems like good service to me. You had mentioned not knowing the flavor of the chocolate which was on the counter. I am confused because all our products have the flavor labeled on the front and are only available after being requested and pulled from the fridge behind the counter. In order for us to have grabbed a certain chocolate for you, we would have first have learned which flavor you wanted. Lastly, yes, we ask all patients not to touch any product to help prevent the spread of Covid -19. This is common practice throughout the country/ world at the moment and seems to make sense to me.
Official response
FIRESTORM
FIRESTORM
Bangor, Maine
5.0 stars

Best in ALL of Bangor!

Just stopped in because my normal place in Old Town doesn't open until later. I have been all over Bangor and surrounding areas and this place by far is the best around! The staff are knowledgeable and friendly and product is top of the line. Check them out you won't be disappointed!
FIRESTORM
FIRESTORM
Bangor, Maine
Thanks so much for the positive comments and feedback! We are so pleased that you gave us a chance and that you were pleased with our store and products! Our number one goal is your total satisfaction!
Official response