HulaL8D
2 Reviews

ShowGrow | 215 & Tropicana
Las Vegas, Nevada5.0 stars
3 year event
Hello! First off LOVE show grow! We have always had such a great experience. BUT after tonight, if we ever go again we will never ask for XINA. Today’s deal was pick any 4 for $100. Fine. Well you could do 8 for $200. After trying to change things around to make it work she started to say we couldn’t do the 8 for $200 because the milligrams was too much. Then I asked why are you talking in milligrams? When you need to figure out what you can sell us. If being sold in grams then trying to explain it in milligrams made NO sense. I have spent SO much money at show Grow because I love the company. We have never had an issue, anytime we had deals like this the employees always said okay u can do this not this. No not her. She was trying so hard to tel us we couldn’t do the 8 for $200. She also said I can charge you $121 instead of whatever the amount was. She had SO. MUCH. ATTITUDE. After trying to tell us that we couldn’t do it I told her split it up into 3 transactions since she was confused and giving attitude. I love show grow. We know people BY NAME! And she wants to come over here and give us attitude. Look I know it was a busy night but learn to talk to your customers and make sure you understand it before telling your customers. I said I was sorry and she was like yea and shook her head. Like I said I have NEVER had a problem the past 2 years I have gone to show grow. I miss some of the Vets that used to work there. But very disappointed that they hired someone with such attitude. Smh.
ShowGrow | 215 & Tropicana
Las Vegas, NevadaHi there, we're sorry you had a bad experience this time at ShowGrow. It sounds like there was a miscommunication regarding daily purchase limits created by the state of Nevada. The law states no more than one ounce of flower (28 grams) or no more than 3,500mg of THC per 24 hours. During our 3 year anniversary, an 8 for $200 deal could have accumulated to greater than 3,500mg of THC depending on the items selected. Thank you so much for shopping with us the last two years, we would love a chance to earn back your business. - ShowGrow
Official response
ShowGrow | 215 & Tropicana
Las Vegas, Nevada5.0 stars
They know us!
We have fines so many times and not once have I ever not had someone who was not happy and not helpful! They know who me and my roommate and it’s such a great place to go!!!
ShowGrow | 215 & Tropicana
Las Vegas, NevadaThanks so much for the review! We love to see that our customer service goes noticed. Appreciate you! :)
Official response