Thank you so much for your review, grayshomes75! We really appreciate your support and your feedback. We're sorry this caused frustration. We understand how disappointing it can be if you're expecting change. We do include this information on our website under the About Us section, where it says "Please read the following policies:". In that section, we state: "Delivery Drivers Do NOT Carry Change." We appreciate your suggestion and will certainly look at making this policy more visible on our website. Thank you again for helping us improve, and we hope to serve you again soon!