As you drive up to the location you find convenient and ample free parking. I exited my vehicle and walked towards the establishment which was emblazoned with beautiful emerald cannabis leaf sculptures and their signature emerald green cannabis neon sign that beckons you in off the street. I was warmly greeted by the security officer and presented them with my identification. Everything checked out so I was welcomed into their lobby where I was greeted by an upbeat and genuinely down to Earth hostess who got me into their system and once checked in I was allowed into their cannabis collective. Upon entering the space I was really impressed by the selection, the dispensers layout was really modern and made me feel as though I was in a collective in San Francisco or Sacramento. They have nice artwork of the wonderful local vendors they offer and it's really creative yet elegant looking. The space is roomy which allows for several people to speak with a bud tender and be helped at once and their selection is incredible. Nothing I've seen compares to be honest. They had dozens of concentrate cartridges, and live resin, edibles, flower and paraphernalia. The sales staff was friendly and helpful, and not pushy and they genuinely seemed to care. I got my cartridge of Green Crack by Surplus and left a happy camper. Their prices were actually $5 less than Heart of Humboldt which pleasantly surprised me. I went on with my day and ended up accidentally shattering my brand new cartridge into a million pieces. I went back immediately with the pieces and they treated me like family and gave me a replacement. It was honestly the best feeling in the world knowing they trusted me and wanted to support me like that. $40 is a lot for a family man and too have thrown it away without any benefit would have been really upsetting. They really came through and I'm so grateful for it. There's a new collective in town and it's here to stay, look out Humboldt.