On April 9 2025 I made a purchase totaling $297. When they ran the transaction they said they were having internet problems and that it didn’t go thru. They ran the transaction again. Later that day I realized that they had charged me twice. Both transactions went thru. One for $297 and one for $303!! I have called numerous times. Emailed every day. Sent copies of receipt and bank statements. Got a response on a Google review from someone who says they are the owner. They told me to email as they are anxious to help me resolve this. I emailed again. It will be two weeks tomorrow and they have no interest in helping me get the $303 dollars which I now assume they are stealing from me. Google reviews show I am not the first person to complain about this. What say you Cookies Baltimore???

I wish when they send a confirmation of an order they would confirm if the order was complete or that items you ordered were not in stock. I wasted a trip only to find they didn’t have what I ordered