Hi there, thank you for taking the time to share your feedback. We’re really sorry to hear that you were disappointed with the product. Your experience is very important to us. We do want to kindly mention that while we carefully select the brands we carry, the products themselves are manufactured and packaged by those brands, so their quality and formulation are handled directly by them. That said, we always appreciate hearing feedback from our customers and we do pass it along to the brands we work with. If you’d like, please feel free to reach out to us directly so we can learn a bit more about your experience and see how we can help. We truly value your support and hope we can provide you with a better experience in the future. 💚