I placed my first order ever from Kush Kart at 2:48 pm. On the order screen it says allow 1-3 hours for delivery. Ok fair enough. I got tired of waiting around with no communication whatsoever so at 6:22, more than three and a half hours later I called. The guy who answered told me that it was set to be sent out for delivery in a half hour. I inform him that the website said within three hours and he just brushed it off and said his system was down. I informed him that it would be good to then manually communicate these things. He responded as though I was crazy to suggest he go out of his way like that. No sort of indication they placed any value on my business. So they will not get it and I do not recommend. Delivery driver was courteous though but if you care about service go elsewhere they don't care much about it here.