*they changed my rating and deleted this update once so far regarding stars

“BUYER BEWARE/ATG! ATG knowingly sold sub-par products and deliberately chose/chooses to not believe or take action on behalf of their customers after numerous complaints by consumers regarding leaking cartridges and purchasing them not filled to accurate capacity. They knew the craft reserve cartridges leaked but sold them anyway. The sales person even said to me at time of purchase, she was looking for a full one. Pretty clear in hindsight that the cartridges leak. In my case, after day 2, my cartridge was emptying at an alarming rate and it wasn't from use. It also clogged my craft reserve o-pen and has rendered it useless. The manager said it was because I didn't disconnect the cartridge from the pen after each sesh. What??! Never was a problem before. I was told that staff verbally advises people to disconnect after each sesh. (I was never verbally advised, and its not in the literature)