They got me set up really quick. Allowed me to speak with a doctor to get a well rounded education of what I needed to know. My tolerance isn't extremely high, so the oil recommended by my councillor was a dose low enough I could still retain normal function, but remained effective for my pain/inflammation. Also, the oil itself is exponentially higher quality than what I was getting at normal dispensaries. And upon first delivery my package included some branded general wellness products that I use everyday.