Well, finally after all the waiting for a store to open in downtown Kitchener. The store is open now and after already placing two orders a week apart I must say that the staff are very courteous in that I received a phone on both occasions to inform me that my order was received and ready to pick up and upon picking up my orders I was warmly greeted and my orders were confirmed and placed back into my paper bag. I could not expect better service. Thank you.