If one were to pull my purchase history you might understand a little better, but suffice it to say I had placed the order online at around 5:45 - 6pm'ish, (if not earlier, but that isn't the issue.) There were multiple issues: Issues with recent experience with Good Day Farm West: -1) The employee that answered the phone sounded inconvenienced from the moment she said hello. And had absolutely no right to be going off on me about HIPPA violations when she simply could have verified me, as others normally do, but when asked to be verified so she could take a look she started making excuses and yelling that she was not going to give out personal information! I said great because I am going to give you my order number and I just need to know if it will be able to be filled or if I wait and then get told oh no sorry we sold out of that already. As it has happened once already scin going rec.