@dawsonMESCUDI99, oh no! We're sorry that happened. We're not sure why the phone wasn't working for you. We haven't had anyone else report any issues like that, but we'll double check to make sure everything is working as it should. But you don't have to call anymore. We now have a chat feature on our menu that you can chat real time with a team member and get all the answers you need. Visit nevadamademarijuana.com and select your preferred location and on the live menu is a chat button. Give it a try sometime and we think you'll really like it. We apologize again for any confusion and look forward to giving you five-star service in the future. 🙂💚