We are sorry that you were not entirely satisfied with your purchase. We offer products at various price points and we try to show each customer the pre-ground so that they know exactly what they are getting. Boston Bud Factory works hard to have low prices and good products, and the pre-ground is a way to save some of our customers money. We hope that you at least enjoyed the effects of the product that you purchased, we do try everything before it gets on our menu. It might be better for you to try our Deli Style Bud Bar where products are higher end and you can see/smell every strain before you choose one. We hope that you will come back and try other products on the menu at Boston Bud Factory, we will work hard to find you the best product at the lowest price.