Placed a modest order online the night before then got in line the next chilly morning with about 25 people ahead of me. Customer service reps took customers’ orders while standing in line to help expedite the process. Line moved reasonably quickly and from start to finish took 15 minutes before I was back in my car and heading for home. The facility was neat, clean and well organized. My interaction with the staff was minimal yet I observed that they were polite and business-like when dealing with customers. The product that I purchased was well packaged and I saw no problems with it and, when sampled later on, it did the trick and I was well satisfied. Hooray! I understand that this business is in it’s infancy and like most businesses it will improve or suffer if it doesn’t strive to satisfy customer demands. Vastly more competition than is now in place will also help improve the consumer experience as more businesses compete for customers.