Here's a polished version that is firm, professional, and clearly explains your experience: I was disappointed with the customer service during my recent visit. Before coming to the store, I called with a few questions, but the sales associate who answered the phone was not helpful. When I arrived, she immediately sent me to another sales associate instead of assisting me herself, which made me feel like she didn't want to deal with me. The second associate was also unprofessional. I asked if there were any first-time customer deals since it was my boyfriend's and our friend's first visit. Instead of responding in a welcoming or informative way, she simply said, "The store is already discounted. There are no deals for first-time customers." While that may be the policy, it's the way the message was delivered that came across as dismissive and unfriendly.

"This brand makes concentrates that taste premium without the premium price. You get a high-end flavor for a great deal."

So I will say this and I will get personal, been having trouble sleeping and needed to get back on the garden, if you know what I mean aka weed hello, lost my mom and this month marks 4 months and needed that extra help to sleep, dug into my weed maps and saw this place got great deals, a new spot great deals can't say no, sorry but not sorry to a dispensary I used to go to cause your deals ain't working like this place also the customer service, once I walked in, they are awesome and very informative, didn't feel like I had to look over my shoulder, I felt like I can be comfortable and like being at home, definitely going back love the deals the service and thanks to weed maps too cause I wouldn't of known of this place.