CoffeeSnob
3 Reviews
Happy Leaf
Portland, Oregon1 star
Rude CUSTOMER service
So, I initially found this place because they carry a specific strain that I like, however, the first time I went in and made a purchase, the female who helped me, believe her name is Katy, was super friendly, about three weeks ago, and today, I came in to get an oz of the same flower (that was packaged for me and held to pick up) and was asking to purchase another 1/2 oz (as in SALEM, since I’m medical, I can buy up to 8oz a day, and have NEVER been told I can’t buy more than 1oz in a shop) she snapped at me and told ME not to get an attitude because I asked a simple question, and she clearly does not know me, because that was far from me having an attitude, needless to say, this dispensary has lost MY business (and I spent quite a bit when shopping) due to KATY’S attitude problem today and attacking me and telling ME not to have an attitude over a simple question! I suggest the OWNER of this dispensary have a talk with KATY, as she will continue to run off customers with her shitty attitude! Mind you, I just drove over an hour TO YOUR SHOP for some bud, but won’t return back!
Happy Leaf
Portland, OregonI am so very sorry that your experience was anything but exceptional! We work really hard to train our staff on the right way to handle customer interactions and intend on using this example to better our staff. My name is Jasmine and I am responding as the manager. You may call me at (971)800-0420 as we would like to do whatever we can to right this situation!
Official response
Homegrown Oregon - West Salem
Salem, Oregon1 star
Not impressed
Okay, I went to this shop for the first time due to the discount. I had to wait a bit due to the 2 person limit policy inside the building due to the building being extremely small. After my husband and I got inside, we were the only two for a few minutes, then a single man walked in, and they allowed him into the shop while we were still in there (mind you, they HAVE A SIGN saying 2 people only at a time), then the fellow leaves, and then two ladies walk in, and are allowed in, at this point I’m pissed, I AM A CANCER PATIENT and liked the 2 person limit they claim to only allow in the shop but as I was there, they didn’t even follow their own rules. So I’ve had two other people standing less than 2 FEET from me the whole time I was trying to shop!!!!!! Talk about not protecting your own customers, especially sick patients!!!!! I also felt like I was in a club more than a pot shop, the music was way TOO loud, I couldn’t even talk with the bud tender about what I wanted and even hear what he was saying, absolutely ridiculous. I guess what do you expect from a bunch of children working there. Not impressed, won’t be returning.