Thank you for your feedback, and please accept our sincere apologies for being turned away before our posted 10:00 p.m. closing time. Our goal is to serve every customer throughout our scheduled hours, and we are currently looking into this incident to ensure our closing procedures are followed consistently across our team. We truly appreciate you bringing this to our attention, especially as a loyal customer of our other locations, and we hope you will give us another opportunity to provide the high-quality experience you expect from us.