Thank you for your order and your feedback! We apologize as it appears our messages failed to reach you this time. We do provide timely order updates for our customers each step of the way. First, you should be contacted by our dispatcher via Weedmaps (usually within a few minutes after placing your order) to confirm your order has been accepted, verifying your total amount and delivery time. Next, you should receive a text notification on your phone when the driver is on their way to your location with an ETA, and once again upon arrival. If you are not receiving these updates please contact us right away and we're glad to help. Take care, we hope to see you again soon!