After purchasing an Ozone cart from Zen Leaf Naperville, that was 95% empty last weekend, I filled out the paperwork they wanted, made the video, I took the photos. photocopied receipts, moments after purchase. FWIW, I've never complained one time about this issue. This cart wasn't "a little low" there was maybe two hits in it, period. I went to reddit/iltrees... I see that Zen Leaf has done the exact same thing, with the exact same brand, literally dozens of times, with just the last few months. Twitter and facebook shows the same. Knowingly selling empty Ozone carts. Complaints were made, and yet... you still sell the empty Ozone carts to people. Fully documented instances. You guys, after all this, they offered me a 15% discount. Unbelievable. Ive spent $6400 at Zen Leaf. They are throwing it away for a $60 cart. In my field, this is called "deceptive practice", this is also called "fraud". STAY AWAY FROM ZEN LEAF AND OZONE.

Beautiful store, killer location, large, bright atmosphere, Like an apple store but more warmth. Super knowledgeable, and friendly woman helped me. Didn’t catch her name, maybe “Jordan?”, anyway, she was awesome. Id go back just to deal with her again. New best shop in the western burbs. Great job.