Thank you for your review. We at Curaleaf apologize for your unfortunate experience. Curaleaf Reisterstown is now under new management. The quarter of the week deal will be returning, as well as, the caring service that you remember. At Curaleaf we strive for a great patient experience each visit! Please know that the new management has heard your complaints and is actively working to correct the issues. We look forward to having you stop back in and hope to make your next visit great! Thanks Curaleaf Management