About a month back noticed my go-to delivery stocked THICC Mints CBX. We all know the feeling when you pop the lid for the first time. Especially from ace vendor like CBX. Now what I experienced next has no blame. Sometimes things happen. This particular jar although recent BOD, the lid and seal possibly didn't sit properly. Went to CBX website and sent a email to customer service. Within the same day they contacted me and the local delivery. Replacement issued and that fresh sealed and delivered jar was CBX work. Professionalism personified.